In today’s technology, we periodically apply maintenance programs to your devices in order to prevent malfunctions, ensure that systems operate effectively and efficiently, and prevent loss of labor and time. In this way, we do not encounter problems such as data loss or virus infection, and we ensure that your investment pays off within the economic life of your systems.
We advise our customers on the renewal of their systems that have completed their economic life or are technologically behind the times, and we recommend products that have a high price-performance balance and provide a short return.
If the worst scenario happens and your system fails, we try to provide on-site repair by intervening as soon as possible. If on-site repair is not possible, we solve the problem of your system in our technical service.
How is computer maintenance and repair done, what should be considered?
Our top priority when performing maintenance and repair is the recovery of our customers’ data and hardware with minimal damage. Therefore, our first priority is to back up your data. In order to prevent damages that will have a chain effect in hardware failures, we detect the problem with controlled tests and provide the necessary repair. When necessary, we go for part replacement by obtaining the approval of our customers. Thus, we extend the economic life of the device.
Remote Technical Support and IT Services
In addition to computer maintenance and repair, we also provide telephone or on-site technical support. Server, computer, printer, backup units, network devices, software, VPN, Anti-Virus, firewall, router, security systems etc. used by our customers. In case of installation, use, adjustment and reconfiguration of their products, they can get support by contacting us during working hours.
With maintenance, repair and technical support services in computer systems, software and security systems, Özbil Bilgisayar is just a phone call away.